Privacy Policy

1. Overview

This Privacy Policy explains how Virexaxe (“Virexaxe,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit Virexaxe.com, purchase our products, contact customer support, interact with our advertisements, or otherwise use our services.

Virexaxe.com is operated by Guangzhou Wanan Network Technology Co., Ltd. (广州市皖安网络科技有限公司).

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with Virexaxe, we may collect the following categories of information:

Contact Information

Including your name, email address, telephone number, billing address, and shipping address.

Order and Transaction Information

Including products purchased, order number, payment status, shipping information, refunds, returns, and transaction history.

Customer Support Information

Including information you provide when contacting us regarding orders, products, shipping, returns, product questions, or other inquiries.

Device and Technical Information

Including IP address, browser type, device type, operating system, language settings, approximate location inferred from your IP address, and other technical information.

Website Activity

Including pages viewed, products viewed, interactions with our website, referral information, shopping cart activity, and other website events collected through cookies, pixels, and similar technologies.

Advertising and Conversion Information

Where permitted, we may collect or receive information about interactions with our advertisements, website visits, purchases, and other conversion events to measure and improve advertising performance.

3. How We Use Personal Information

We may use personal information to:

• Process, fulfill, and manage orders

• Provide shipping and delivery updates

• Process returns and refunds

• Provide customer support

• Operate, maintain, and improve Virexaxe.com

• Personalize website content and shopping experiences

• Detect, investigate, and prevent fraud, abuse, or security incidents

• Measure website and advertising performance

• Attribute purchases and conversions to advertising campaigns

• Improve marketing effectiveness

• Send promotional communications where permitted by applicable law

• Maintain business and transaction records

• Comply with applicable legal obligations

• Protect our customers, business, and legal rights

4. Advertising, Analytics and AppLovin

We may work with advertising, analytics, attribution, and measurement providers to understand how visitors interact with Virexaxe, evaluate advertising performance, measure conversions, and improve our marketing.

We may use AppLovin advertising and measurement technologies, including pixels, scripts, cookies, or related integrations.

Where these technologies are enabled and permitted by applicable law and your consent choices, AppLovin may receive information relating to your interaction with our website and advertising.

This may include:

• Device and browser information

• IP address

• Identifiers

• Website interactions

• Advertising interactions

• Conversion or transaction-related events

We use these technologies for:

• Advertising measurement

• Conversion attribution

• Campaign performance analysis

• Audience optimization

• Fraud prevention

• Improving advertising relevance

For more information about AppLovin’s privacy practices, please visit:

https://legal.applovin.com/privacy/

5. Cookies and Similar Technologies

Virexaxe and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

• Enable essential website functions

• Maintain shopping cart and checkout functionality

• Remember preferences

• Improve website performance

• Analyze website usage

• Measure advertising effectiveness

• Attribute purchases and conversions

Where required by applicable law, non-essential technologies will be used according to your consent choices.

6. How We Share Personal Information

We may share personal information when reasonably necessary to operate Virexaxe, complete transactions, provide services, measure advertising, protect our rights, or comply with legal requirements.

Recipients may include:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Customer service providers

• Hosting and technology providers

• Analytics providers

• Advertising partners, including AppLovin

• Fraud prevention providers

• Legal or professional advisors

• Government authorities where legally required

We do not authorize service providers to use personal information for unrelated purposes except where permitted by applicable law.

7. Targeted Advertising and Privacy Choices

Certain privacy laws may define some advertising-related activities as targeted advertising, sharing, or sale of personal information.

Where applicable, you may have rights to manage certain privacy choices through:

• Cookie consent settings

• Privacy preference tools

• Browser or device privacy controls

• Customer support contact

We will respect applicable privacy rights as required by law.

8. Marketing Communications

Where permitted, we may send communications regarding:

• Virexaxe products

• New product releases

• Promotions

• Store updates

You may unsubscribe from promotional emails at any time using the unsubscribe link provided.

Transactional communications related to orders, payments, shipping, returns, refunds, and customer support may still be sent.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. International Processing

Virexaxe serves customers internationally.

Personal information may be processed by service providers located in different countries, including providers supporting:

• Ecommerce operations

• Payment processing

• Shipping and fulfillment

• Customer support

• Advertising

• Analytics

Where required, appropriate safeguards will be applied.

11. Children's Privacy

Virexaxe offers children's educational toys and related products.

Our website and services are intended for parents, guardians, and adult purchasers.

We do not knowingly collect personal information directly from children in violation of applicable privacy laws.

Parents or guardians who believe a child has provided personal information improperly may contact us for review and appropriate action.

12. Your Privacy Rights

Depending on applicable laws, you may have rights including:

• Accessing your personal information

• Requesting correction

• Requesting deletion

• Restricting certain processing

• Objecting to certain processing

• Managing marketing preferences

• Opting out of certain advertising-related processing

To exercise privacy rights, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically due to changes in:

• Business operations

• Products

• Website functions

• Technology

• Legal requirements

Updated versions will be posted on this page.

14. Contact Us

If you have questions about this Privacy Policy or privacy practices, please contact us:

Brand:
Virexaxe

Website:
Virexaxe.com

Legal Entity:
Guangzhou Wanan Network Technology Co., Ltd.

Chinese Legal Name:
广州市皖安网络科技有限公司

Customer Support & Privacy Email:
service@virexaxe.com

We will review privacy-related requests and respond according to applicable laws.

Virexaxe.com is operated by Guangzhou Wanan Network Technology Co., Ltd.